Financial Info
HydeSoft receives a notification of a successful transaction from our e-commerce associates, but does not receive
credit card, bank account, or any other financial information when a payment is processed.
E-Mail
You hate spam? I hate it, too. You will never receive unsolicited e-mail containing promotional offers from this site.
Not ever. Licensed users will receive update notifications for new versions of DPlot, but only if they have
elected to be included in the mailing list. Mailing list members may opt-out at any time with a simple reply to an update
notice. The mailing list will only be used to send out update notices and is completely private; it will not be
shared with any third party, including other update recipients.
Cookies
A cookie is a very small text file that web sites often ask your browser to store on your computer so that the information
stored there may be retrieved by that same web site at a later time. HydeSoft uses the cookie facility built into your
browser for two purposes: 1) To track advertising effectiveness. We're trying to find out if our advertising dollars are
being well spent, so we're trying to correlate clicking on a banner ad with an eventual sale (which could happen weeks later).
2) In the support forums. Cookies in this case are used to keep track of the forum topics you've already read. That information
is, of course, used to mark topics as read or unread and is only a convenience. In neither case is it necessary for
your browser to store cookies; if you have your broswer set to prompt for whether cookies should be set or not and you have
a strong objection to cookies, feel free to deny them.
Adware
DPlot does not use and will never use any adware technology. DPlot does not collect any click-through information, it does
not show banner ads in the product, nothing like that. And when you uninstall DPlot, it leaves no program files or DLLs
behind.
Log Files
Like most web site host servers, ours keeps log files. These include internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze
trends, administer the site, track user's movements, and gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable information.
External Links
This site contains links to other sites. HydeSoft Computing is not responsible for the privacy practices or the content
of such web sites.
"Calling Home"
If DPlot detects that you are using a forged or otherwise illegally obtained registration key, then it may "call home"
to report the theft. It uses standard HTTP communication to launch a web page that records the illegal name/key combination,
as well as the IP address that you happen to be using when it reports. Since it launches to a web page, it's obvious that
it's "called home", and nothing at all is going on behind your back. There is nothing covert about it, and no personal
information is being recorded. I use this information to keep tabs on the level of piracy, to track unauthorized dealers,
and to make life a bit more miserable for those who would rather steal DPlot than pay the $35 license fee. This should
not be an issue for most users. But in the interest of full disclosure, I needed to let you know that this technology does
exist in DPlot.
Technical: A simple browser launch to our fraud page, including the stolen key information and the program version. No personal data is involved. DPlot does not phone home to check anything. It does not, for example, phone home to a server to check for blacklisted keys. It only phones home after piracy has been detected, by using logic that is already in the program to start with.
This feature will not activate during the 30-day evaluation, even if you exceed the evaluation period. This only activates if you are attempting to use a stolen/pirated registration key.
To summarize: If you have a pirated/cracked/stolen/fraudulent registration key, then DPlot may "call home" to report it. Otherwise, it won't.
Bottom Line
Honest DPlot users have nothing to fear from doing online business with HydeSoft Computing.
Thank You,
David Hyde